I was so impressed with the product that I had contacted Prime Cables located in Lachine, Quebec, CANADA. The customer service of Prime Cables is TOP NOTCH!!. The gentleman with whom I was speaking was very courteous,helpful and such a pleasure to deal with. Questions, queries and emails are answered rapidly.
Since I had used all my Multipurpose Cleaner they were more than willing and happy to send me another for the purposes of conducting this review. I received my package containing my sample very quickly and in more than a timely manner. I could not wait open the package and begin dusting and cleaning.